Bosch Group has announced the expansion of its partnership with Avaya to help support Bosch’s digital transformation strategy across its global operations. Avaya Private Cloud Services (APCS) has signed a USD 60 million agreement with Bosch to provide a range of business communications solutions to 160,000 Bosch associates worldwide. The five-year deal builds on Avaya’s existing relationship with Bosch and is part of the group’s wider Next Generation Workplace project, designed to further support a globally connected and agile workforce. The Next Generation Workplace is a long-term project for Bosch that aims to make efficient mobile working even easier for associates. Through the Avaya APCS solution provided, Bosch can reduce total cost of ownership (TCO) for the provision of voice services by as much as 20 percent.
Avaya will provide a range of private cloud-based voice, contact center and collaboration services, helping Bosch’s central IT department to roll out standardized solutions to all Bosch group companies worldwide. Avaya’s infrastructure integration solution will also provide enterprise-class assured voice services to Bosch users where they are interfacing through the Skype for Business desktop client.